KNOWLEDGE, SKILLS, AND ABILITIES:
• Proficiency with Microsoft Office programs and other commonly used computer applications.
• Excellent verbal and written communication skills.
• Strong knowledge of English grammar, spelling, punctuation, and professional business writing.
• Excellent typing skills, including speed and accuracy.
• Proficiency with word processing, spreadsheets, and other standard office software.
• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of customer service principles and practices.
• Strong organizational skills and attention to detail.
• Ability to establish and maintain effective, professional working relationships with Tribal, local, state, and federal agencies; individuals from diverse social and cultural backgrounds;
and coworkers at all organizational levels.
• Ability to manage multiple priorities, tasks, and deadlines while maintaining accuracy and confidentiality.
• Ability to exercise sound judgment and work independently with minimal supervision.
• Ability to handle confidential and sensitive information with discretion.